Landmark Hospitality is looking for a passionate Room Attendant for the Grand Summit hotel!
Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Boathouse, Village Hall, Farmhouse and Felina in New Jersey. We also have operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are growing and have exciting opportunities available for individuals who are passionate about creating memories for our guests.
Part of the Landmark Hospitality Portfolio
Our mission to find talent is simple. We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker.
We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth.
Our Core Values
We are Friendly. We welcome every guest with a smile and a genuine greeting.
We are on It — Act Quickly. Our service is intuitive and timely.
We are Thoughtful. Is there anything we can do to make you more comfortable?
We are Gracious. Say Thank You.
We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces.
KNOWLEDGE, EXPERIENCE AND SKILL
2 years’ experience in a hotel room attendant or housekeeping role
Organizational skills and attention to detail
A can-do attitude and a hands-on approach
Personable demeanor and ability to deliver memory-making hospitable service
Excellent time management and communication skills
Ability to communicate effectively and eloquently
Professional demeanor, polished appearance with the ability to exceed guest's expectations
Ability to work in an ever-changing environment
Ability to work both independently and in a team environment
Strong work ethic and client-focused approach
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must be passionate and dedicated to success
ESSENTIAL JOB RESPONSIBILITIES
Greeting guests and responding to queries
Changing bed linen and making beds
Replacing used towels and other bathroom amenities, such as shampoo and soap
Sweeping and mopping floors
Vacuuming carpets
Dusting and polishing furniture
Emptying trash containers and ashtrays
Restocking beverages and food items in the minibar
Cleaning public areas, such as corridors
Reporting any technical issues and maintenance needs
Updating status of guest rooms on assignment sheet
Returning and restocking cleaning cart at shift end
Maintain open, collaborative relationships with other team members
Communicate any guest problems and complaints to Management
Work ethically
Performs other duties and responsibilities as per business need